iVisitMD™ is a physician-founded and physician-led company that connects patients with medical professionals in 5 minutes or less. Our web-based and mobile patient engagement tools allow patients unprecedented access to a variety of health care settings. Our goal is to empower and transform the way healthcare is delivered by providing 24/7 interactive experience. There are four different ways a patient may interact with the iVisitMD™:
iVisitMD911™ is a proprietary ACUTE SYMPTOMS CHECK algorithm based on medical evidence, guidelines, and clinical experience. It allows patients to rapidly assess if their symptoms are worrisome for medical emergency, or require prompt attention from a licensed medical practitioner outside of the emergency department setting. Patients are offered a variety of healthcare settings, such as emergency department, urgent care centers, and physicians' offices. Live help is available at multiple locations in proximity to patient's place of home or work. The advice is for guidance only. Please, refer to the Terms of Use policy for complete details.
iVisitMD Connect™ allows patients to EXPLORE AND CONNECT with premium medical professional subscribers based on zip code, specialty, practice philosophy or social networking preferences.
Patients answer 5 multiple choice questions. The most worrisome answers, possibly suggestive of an emergency, are displayed in red, less worrisome answers are in yellow, and the least worrisome are in green. For higher risk patients, non-binding recommendations may include referral to the emergency medical services or the emergency department.
Patients with the least worrisome responses are directed to see non-emergency care practitioners in the office or urgent care centers using GPS-guided location search, or provided with telemedicine providers choices. Professionals practicing close by patient's home or workplace provide excellent, expedient and affordable care. Patients save on out-of-pocket health care cost, unneeded testing, or unnecessary trips to the emergency rooms.
Currently, iVisitMD™ provides rapid assessment of chest pain and palpitations. Evaluation of other acute complaints is in development.
This feature allows medical professionals to schedule time for walk-in visits. Patients get immediate access to medical professionals who are credentialed, licensed and available within close geographic proximity to evaluate urgent symptoms competently and expeditiously. These practitioners are the virtual "doctors on call". They are available by phone immediately, and to perform evaluation in person in a matter of 1-2 hours. They provide medical care at their own offices or facilities associated with other care settings (such as urgent care centers) in a face-to-face encounter. The telemedicine providers render services over video interface and are available locally. The phone calls are 'safety checks' and do not result in diagnosis or treatment.
The use of the ACUTE SYMPTOMS CHECK is entirely FREE. The physician office phone calls require $40 fee which allows selecting up to 2 medical offices within 2 hours for a walk-in visit. The fee is not charged or shared with a physician. The phone calls are safety checks, intended for patients to speak briefly with a physician to make sure that their symptoms are appropriate for a walk-in office visit. The fees for telemedicine providers are variable. Please, refer to the Terms of Use policy for further information.
The iVisitMD™ may be considered a telemedicine service using a broad definition of telemedicine as any electronic communication technology with an intent to provide health care. Unlike telemedicine providers, we do not provide video consultations, diagnosis and treatment, prescriptions orders or refills, devices or services for chronic conditions, electronic medical records, determination or authorization of insurance coverage, or non-urgent appointment scheduling. We provide access to participating medical professionals who render medical care in accordance with existing rules and regulations and standards of practice. Our goal is to increase patients' access to medical practitioners in their community and beyond.
The professionals may participate under the basic and premium accounts. Basic accounts are FREE and allow geographic listing while premium accounts are paid subscriptions that allow enhanced practice or practitioner profile and preferential web site listing placement as well as social networking. Please, refer to the Terms of Use for more details. The live consultative encounters are governed by the existing medical practice regulations enforceable through state laws. Medical professionals can also refer their patients to other physicians available through the iVisitMD™ for a second opinion.
The health information is protected in accordance with the HIPPA (September 2013) omnibus rule as outlined in the Privacy Policy. A unique identifier code is generated for each patient Symptom Checker. A copy of the Symptom Checker is delivered to a medical practitioner unless a patient opts-out of the disclosure for future encounters by submitting a request to 'Contact Us' in writing.
The feedback is requested from all of the patients as well as the medical practitioners, and is posted on the site. Only completed visits are reviewed. The monitoring system is in place for the medical practitioners as detailed in the Terms of Use. The red star denotes those practitioners that achieved the highest percent of 5-star ratings over the previous 30 day period
Available now
5-star Champion (most 5 star ratings in 30 days)
Premium FeaturesFor patients, registration information enables geographic search for medical professionals close to home or work. The information is encrypted and de-identified by using unique code identifier for each patient. For professionals, National Provider Identifier (NPI) is collected and used to verify practice active address in publicly available records. Please, refer to Terms of Use for more information.
The iVisitMD™ Website is a unique healthcare platform connecting patients experiencing urgent symptoms to physicians, urgent care centers, emergency rooms and hospitals in their community. We are committed to fostering relationships based on excellence, accessibility, availability and exceptional service. As health care landscape rapidly changes, we are at the forefront of rethinking how we can make it better. We empower your health by providing rapid access to local medical care resources. You transform your health by taking the next step, and creating relationships with the community-based medical professionals.
Our Website provides GPS-based listings of medical practitioners and facilities in real time, as well as symptom-guided, proprietary rapid evaluation tools based on medical evidence and information provided by users like you. The iVisitMD™ Website guides users through questionnaires and provides non-binding recommendations most appropriate to users’ needs. The Website also provides access to medical professionals through GPS-guided technology, including emergency departments, urgent care centers, and office-based professionals. A variable subset of office-based professionals is available at any given time for a walk-in visit (iVisitMD Now™, fees apply), including video “visits.” Please note that while iVisitMD™ provides users with an ability to connect with and schedule walk-in visits with medical and paramedical professionals, it does not provide for access to (i) electronic medical records, (ii) medical insurance or verification of insurance, (iii) diagnostic testing, (iv) treatment, (v) prescriptions, (vi) tele-monitoring, or (vii) laboratory services.
OUR WEBSITE DOES NOT PROVIDE MEDICAL ADVICE
The text, graphics, images and other material contained on the iVisitMD™ Website (the "Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding any medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the iVisitMD™ Website!
IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY. iVisitMD™ does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on our Website. Reliance on any information provided by iVisitMD™ or others appearing on the Website at the invitation of iVisitMD™ is solely at your own risk.
Please note that the use of iVisitMD™ Website does NOT constitute a patient-physician relationship. The Website does not allow for detailed history taking, physical examination, ancillary testing or prescription of medications and supplies. The Website merely provides rapid guidance for symptoms that merit urgent care and allow geographic location and referrals to medical professionals for further work up, including walk-in visits.
USE OF CONTENT
iVisitMD™ authorizes visitors and registered users to view the materials on the iVisitMD™ Website solely for their personal, noncommercial use. Special rules for the use of certain tools and services accessible on the iVisitMD™ Website may be included elsewhere within the Website and are incorporated into these Terms and Conditions by reference.
The Content of this Website is protected by copyright under both United States and foreign laws. Title to the Content remains with iVisitMD™ at all times. Any use of the Content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice in the editorial discretion of iVisitMD™. All rights not expressly granted herein are reserved to iVisitMD™.
If visitors or registered users violate any of these Terms and Conditions, their permission to use the Content automatically terminates and they must immediately destroy any copies made of any portion of
iVISTITMD AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the foregoing, iVisitMD™ and its suppliers make no representations or warranties about (i) the accuracy, reliability, completeness, currentness or timeliness of the Content, software, text, graphics, links, or communications provided on or through the use of the iVisitMD™ Website; and (ii) the satisfaction of any government regulations requiring disclosure of information on prescription drug products or the approval or compliance of any software tools with regard to the Content contained on the iVisitMD™ Website.
FEATURES AND SERVICES PROVIDED TO VISITORS AND REGISTERED USERS
Use of a dynamic map locating available medical care settings and use of search functions by zip code, insurance and medical specialty is free to all users. No registration is required for the search features.
Use of iVisitMD™ ACUTE SYMPTOMS CHECK is entirely free for all registered users of the Website.
iVisitMD911 uses proprietary ACUTE SYMPTOMS CHECK based on medical evidence and clinical experience. The ACUTE SYMPTOMS CHECK collects limited information provided by registered users through a series of brief multiple choice questions. The ACUTE SYMPTOMS CHECK was developed by physicians from multiple specialties, including emergency medicine, cardiology, internal medicine, gynecology, gastroenterology, pulmonology, neurology and surgery. The ACUTE SYMPTOMS CHECK provides guidance for acute symptoms that may be due to medical emergency. Please note that use of iVistMD911 is NOT a substitute for a full evaluation by a licensed physician or medical practitioner. Use of the ACUTE SYMPTOMS CHECK does not constitute doctor-patient encounter, and no diagnosis and treatment are provided. iVisitMD911 provides a location-specific listing of medical facilities, such as emergency rooms, urgent care centers and physician offices. These medical facilities are not affiliated with our Website, and no services, facilities or professionals are endorsed by us. The ACUTE SYMPTOMS CHECK provides non-binding recommendations for visits to such facilities. The ACUTE SYMPTOMS CHECK can be used by patients and medical professionals to locate available medical resources in the community.
iVisitMD Now is a free feature available to all registered professional users of the website. It allows medical professionals to schedule location-specific sessions for live phone interaction and walk-in visits. Using the ACUTE SYMPTOMS CHECK, patient users may be provided with a listing of medical professionals who activated this feature. The feature allows patient users to contact up to two (2) medical offices or practitioners within two (2) hours of completion of the ACUTE SYMPTOMS CHECK for scheduling walk-in visits. It bears a flat fee of $40.00, which will be charged by iVisitMD™ and is not refundable. Patient users have two (2) hour window upon completion of the ACUTE SYMPTOMS CHECK to contact an office location or practitioner by phone for a walk-in visit, and can re-select once with no extra charge. A new ACUTE SYMPTOMS CHECK and an additional fee are required after expiration of two (2) hours. The fees charged by iVisitMD™ are not part of an office visit to any practitioner, and cannot be used as co-payment or applied to the insurance deductible. Selecting emergency departments or urgent care clinics carries no fee. All iVisitMD users agree not to circumvent this service and not to engage in any activity intended to connect them to medical professionals available on the iVisitMD Website through other web-based resources.
This tool serves as an essential safety check for the users, who are enabled to immediately contact medical practitioners to make sure that their symptoms warrant a walk-in-visit. Please note that this fee is not charged by or shared in any way with physicians. The fee allows a “safety check” phone call to a medical practitioner’s office with a response within a reasonable period of time, such as one hour. The purpose of a phone call is to ascertain whether the acuity of the symptoms is appropriate for an office visit, and to obtain a walk-in visit as soon as possible, or within a reasonable period of time, such as several hours. It is not anticipated that any diagnoses, prescriptions or treatments will be rendered during the “safety check” phone calls. Participating medical practitioners may, at their discretion, refer patient users to emergency room facilities if the acuity of symptoms, in their professional opinion, warrants such referrals. Phone conversations between users and medical practitioners of facilities facilitated by iVistMD Now do not form doctor-patient relationships and are not substitute for traditional face-to-face encounters with medical practitioners.
iVisitMD Connect, our EXPLORE AND CONNECT feature, is a location-specific listing of medical professionals in various practice settings that can be used by registered users and offer social network connection to certain medical practices and facilities registered with iVistMD™ as premium account holders. It is designed for non-emergency visits.
iVisitTELEMD , our VIDEO VISITS feature, is a location-specific listing of medical professionals delivering telemedicine services through electronic visits over the internet using video links. These services are provided by third parties not affiliated with the iVisitMD. Please note that iVisitMD™ does not provide telemedicine services, does not serve as agent of telemedicine service providers and merely provides a directory of such providers. All registered users who desire to utilize this tool are responsible for carefully reviewing the policies of the third party telemedicine providers before engaging such services. Fees charges by telemedicine providers vary and do not relate to iVisitMD. The video visits are subject to limitations imposed by the state laws. iVisitMD is not liable and should be hold harmless for any issues that may arise for patients or professionals engaged in telemedicine services.
PREMIUM SERVICES, FEES AND SCHEDULING FOR PROFESSIONAL ENTITIES
a. iVisitMD™ provides both free and premium listings of physicians, physician groups, urgent care centers and emergency departments (referred to collectively as “Professional Entities”). By using this Website, these Professional Entities agree to (i) accept and comply with these Terms of Use; (ii) warrant and represent that they will hold iVisitMD™ harmless for all and any decisions made by the Website users and contacted professional entities during consultations, evaluation and treatment(s) outside of this Website interface; (iii) hold unrestricted medical license and are permitted to practice medicine within their specialty scope of practice; (iv) have a valid medical malpractice certificate.
b. Professional Entities must establish one account type that may include multiple locations. Multiple locations associated with a unique professional entity cannot have multiple account types. All professional registrations must include an individual, and, when available, an organizational National Provider Identifier (NPI) number. All registrations are validated through publicly accessible NPI database to ensure professional user identity. The database is updated monthly.
c. Each location associated with professional entity has an option of engaging in the live patient phone call and walk in visits using iVisitMD™ Now feature.
d. Free listing on the Website will include (i) Professional Entities’ name, (ii) location(s) address, (iii) contract email and phone number(s), (iv) name of administrative contact, and (v) medical specialty. Access to ivisitMD Now and patient reviews are included. Free listing can be upgraded to a premium listing at any time.
e. Premium listings include all the features of the free listings with the following additional features: expanded practice profile, designated status in the web search, and social network connections. A premium listing can be downgraded to a free listing. iVisitMD™ is not responsible for the content of the expanded practice profiles.
f. Fees for premium listing are $150 a month, automatically renewable at 28 days intervals until cancelled. If a subscription is cancelled at any time after the renewal has taken place, the fees applicable to the current 28 day cycle will not be refunded. Premium listing becomes free listing upon cancellation with loss of the premium features at the end of the last cycle billed. Premium listing becomes free listing upon cancellation with loss of the premium features. If the premium account is renewed at any time after cancellation, a new 28 day billing cycle will ensue.
g. iVisitMD Now™ feature provides a live phone contact with a medical or paramedical professional. This feature can be activated by any registered location of a Professional Entity. A designated clinical responder is required for any location with activated iVisitMD Now™ feature. Activated iVisitMD Now™ locations will receive the most favorable position listing on the web site upon geo-specific search in the following order: premium listings, followed by 5-star champions (most 5 star patient reviews in 30 days) followed by other locations in alpha order. iVisitMD Now™ activation is available for any time up to 6 months in advance. Once initiated iVisitMD Now™ can be terminated or modified at any time. A yellow star marks the activated listing, with session expiration time indicated. iVisitMD Now™ activation can be cancelled at any time prior to commencement of the session if scheduled in advance. Licensed medical care professionals and facilities agree to one hour response time for paid, urgent phone contacts initiated by patient users. Failure to comply with one hour response rule on more than one (1) occasion will result in an immediate revocation of the listing and cancellation of the provider participation and forfeiture of the subscription fees to the end of the subscription cycle. Professional Entities participating in this feature agree not to seek any compensation from iVisitMD for the “safety check” phone call, not to render any diagnosis, treatment or prescription, and not to engage in any activity that will undermine or circumvent these Terms of Use. Professional Entities participating in this feature further warrant that the physicians and medical professionals in their employ are in good standing in the community, with no professional sanctions or investigations against them, and are fully licensed and insured, as required by applicable laws.
h. Physicians engaged in telemedicine services warrant and represent that their participation is within the scope of practice as defined by the applicable state laws.
i. iVisitMD™ reserves the right to discontinue any Professional Entity subscription at any time for an unprofessional behavior including but not limited to failure to be available during iVisitMD Now™ session within one (1) hour of contact, lack of valid board certification(s), suspended medical license, lack of malpractice insurance coverage, or violation of other terms of the subscription, including less than favorable patient reviews for 50% or more of the iVisitMD Now™ sessions.
j. Each Professional Entity warrants that it will maintain all PHI contact inquiries transmitted electronically in a secure manner, and will make those a permanent part of the secure electronic medical record as applicable to the episode of use. Moreover, each Professional Entity warrants that it will provide due breach notification as outlined in the Privacy Policy.
k. Each Professional Entity participating as premium subscribers agrees to provide its social networking information as accurately as possible, and to interact with patient users in a respectful and private manner. Such entities agree not to solicit personally identifiable information, including patient names, medical diagnoses, medications or insurance information privately or publicly through the social networks.
u PRIVACY POLICY AND NON-DISCLOSURE OF CERTAIN INFORMATION
The personal information you submit to iVisitMD™ is governed by the iVisitMD™ Privacy Policy. To the extent there is an inconsistency between this Agreement and the iVisitMD™ Privacy Policy, this Agreement shall govern.
The Health Information Technology for Economic and Clinical Health (HITECH) Act, part of the American Recovery and Reinvestment Act of 2009, made several important changes to the HIPAA (Health Information Portability and Accountability Act) Security Rule. While symptom questionnaires provided through iVisitMD™ Website most likely are NOT considered protected health information, we share the importance of privacy in the lives of our visitors and users and took important steps to maintain high privacy standards at all times. Please note that personally identifiable information exchanged through iVisitMD™ Website is de-identified, encrypted and secured in accordance with the HIPAA final omnibus rule in effect as of September 23, 2013. As provided in our Privacy Policy, no personal information is eligible for disclosure to third-parties, unless authorized by a patient user. By using iVisitMD™ Website all users agree that iVisitMD™ affiliated physicians, licensed medical professionals and administrative personnel of the participating medical professional entities are granted limited authorization to access the protected information in conjunction with the episode of use initiated through the Website.
In compliance with the omnibus rule, patient users will be provided with electronic copy of their symptom questionnaire and non-binding recommendation, and can request a restriction on the disclosure of protected information to their health plan if paying out of pocket in full. The protected information exchanged through the application is not permissible for sale, marketing and fundraising purposes.
As more fully provided in iVisitMD™ Privacy Policy, the nature and extent of the protected health information gathered through this Website includes patient specific identifiers, such as first name, last name, age, gender, and address which are rendered secure (unusable, unreadable and indecipherable) through use of technology. Such protected health information is considered low-risk if breach occurs.
Registered users will be notified in case of a breach by notice to email accounts registered with iVisitMD™. Business associates, or people or organizations that conduct business with the iVisitMD™ that involves the use or disclosure of individually identifiable health information, will also provide notice to covered entities no later than sixty (60) days after the discovery of a breach of unsecured protected health information.
REGISTERED USERS IDs and PASSWORDS
iVisitMD™ has several tools that allow its registered users to record and store information. Registered users are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to their iVisitMD™ password(s) or account(s). It is sole responsibility of the users to (i) control the dissemination and use of sign-in name, screen name and passwords; (ii) authorize, monitor, and control access to and use of iVisitMD™ account and password; (iii) promptly inform iVisitMD™ if users believe their accounts or passwords have been compromised or if there is any other reason creating a need to deactivate passwords.
To send us an email, use the "Contact Us" links located at the bottom of every page of our site. By using our Website, all users grant iVisitMD™ and persons or entities involved in the operation of the Website the right to transmit, monitor, retrieve and store users’ information in connection with the operation of the Website. iVisitMD™ cannot and does not assume any responsibility or liability for any information submitted by its users, or users’ or third parties' use or misuse of information transmitted or received using iVisitMD™ tools and services.
ADVERTISEMENTS, SEARCHES, AND LINKS TO OTHER WEBSITES
iVisitMD™ provides links to third-party web sites. iVisitMD™ also may select certain sites as priority responses to search terms you enter and iVisitMD™ may agree to allow advertisers to respond to certain search terms with advertisements or sponsored content. iVisitMD™ does not recommend and does not endorse the content on any third-party website(s). iVisitMD™ is not responsible for the content of linked third-party sites, sites framed within the iVisitMD™ Website, third-party sites provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy. iVistiMD visitors and users’ browsing and use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. iVisitMD™ does not endorse any product, service, or treatment advertised on the iVisitMD™ Website.
While iVsitMD through its Website will provide verification of a medical practitioner or facility email information and location, it is not providing medical professionals’ credentials verification, insurance verification, or professional and licensure certification verifications. Any and all content provided by third parties, including promotional and educational materials, is at the sole discretion of such parties. iVisitMD™ reserves the right to remove objectionable and erroneous content, and to discontinue its relationships with third parties.
INDEMNITY
Use of the iVisitMD™ Website and the Content is at your own risk. All visitors and users agree to defend, indemnify, and hold iVisitMD™, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions. iVisitMD™ IS NOT RESPONSIBLE FOR ANY AND ALL MEDICAL LIABILITY ISSUES THAT MAY ARISE AS A RESULT OF A MEDICAL PRACTITIONER OR A PROFESSIONAL ENTITY FAILURE TO RENDER APPROPRIATE DIAGNOSIS OF TREATMENT.
In using this Website, all visitors and users warrant and represent that they are personally assuming the risk of their respective symptoms possibly being due to life-threatening conditions that require immediate medical attention. All visitors and users agree to indemnify and hold iVisitMD™, Inc. harmless for any injury including permanent disability and/or death incurred as a consequence of using our Website and its services. When using the iVisitMD™ Website, information will be transmitted over a medium that may be beyond the control and jurisdiction of iVisitMD™ and its suppliers. Accordingly, iVisitMD™ assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the iVisitMD™ Website. The iVisitMD™ Website and the content are provided on an "as is" basis.
In no event shall iVisitMD™, its suppliers, or any third parties mentioned on the iVisitMD™ Website be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from anyone’s use of or inability to use the iVisitMD™ Website or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not iVisitMD™, its suppliers, or any third parties mentioned on the iVisitMD™ Website are advised of the possibility of such damages. iVisitMD™, its licensors, its suppliers, or any third parties mentioned on the iVisitMD™ Website are not liable for any personal injury, including death, caused by your use or misuse of the Website or its Content.
GENERAL
iVisitMD™, Inc. is a corporation formed in Delaware and based in New York, in the United States of America. iVisitMD™ makes no claims that iVisitMD™ Website and its Content are legally sound or appropriate outside of the United States. Access to the Content may not be legal by certain persons or in certain countries. If you access the iVisitMD™ Website from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
JURISDICTION, CHOICE OF LAW
All visitors and users of iVistMD™ expressly agree that exclusive jurisdiction for any dispute with iVisitMD™, or in any way relating to their use of the iVisitMD™ Website, resides in the courts of the State of New York and further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of New York in connection with any such dispute including any claim involving iVisitMD™ or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers. These Terms and Conditions are governed by the internal substantive laws of the State of New York (USA), without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
NOTICE AND TAKEDOWN PROCEDURES
If you believe any materials accessible on or from the Website infringe your copyright, you may request removal of those materials (or access thereto) from this web site by contacting iVisitMD™ and providing the following information: (i) identification of the copyrighted work that you believe to be infringed (please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work); (ii) identification of the material that you believe to be infringing and its location (please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material); (iii) your name, address, telephone number and (if available) e-mail address; (iv) a statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law; (v) a statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner's behalf; and (vi) a signature or the electronic equivalent from the copyright holder or authorized representative.
FDA COMPLIANCE
The use of iVisitMD™ mobile application is subject to the non-binding recommendations issued by the FDA on September 25, 2013. As such, following the provisions of the section V.B.4, the mobile iVisitMD™ application is not subject to the FDA regulation as a medical device. In accordance with the Appendix B of the FDA recommendations “Examples of mobile apps for which FDA intends to exercise enforcement discretion,” the iVisitMD™ Website can be classified as a “Mobile app that guide a user through a questionnaire of signs and symptoms to provide a recommendation for the type of health care facility most appropriate to their needs,” and is currently afforded enforcement discretion. Please note that complete FDA regulations are available from the Center for Biologics Evaluation and Research (CBER) by written request, Office of Communication, Outreach and Development (OCOD) (HFM-40), 1401 Rockville Pike, Suite 200N, Rockville, MD 20852-1448, or by calling 1-800-835-4709 or 301-827- 1800, by e-mail, ocod@fda.hhs.gov, or from the Internet at http://www.fda.gov/BiologicsBloodVaccines/GuidanceComplianceRegulatoryInformation/ Guidances/default.htm.
COMPLETE AGREEMENT
Except as expressly provided otherwise, these Terms and Conditions and the iVisitMD™ Privacy Policy constitute the entire agreement between users and iVisitMD™ with respect to the use of the iVisitMD™ Website, and its Content.
iVisitMD, Inc. understands how important the privacy of personal information is to our visitors and users. We respect your privacy and take it very seriously, and are committed to protecting it at all times. This online Privacy Policy explains what information we collect about users and about use of iVisitMD.com and its services. This Privacy Policy applies to iVisitMD.com, as well as the full and mobile versions of its website (we refer to these collectively as the “iVisitMD Website”), that is intended for use by consumers (non-professionals) for non-commercial personal, family or household purposes.
iVisitMD™ maintains safeguards to store and secure information of our website visitors and users. These safeguards may be physical, electronic or procedural. We urge all visitors and users to read this Privacy Policy carefully.
In addition our Privacy Policy, users of iVisitMD™ should consult our Terms of Use. Please note that references to “iVisitMD” mean iVisitMD, Inc. Any and all information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.
u CAN THIS PRIVACY POLICY BE MODIFIED?
iVisitMD™ will occasionally update this Privacy Policy to reflect changes in our services, software and customer feedback. Please note that any changes will be effective upon being posted unless we advise otherwise. If there are any material changes to this Privacy Policy or in how we use personal information, we will notify our visitors and users either by prominently posting a notice of such changes prior to implementing the change or by directly sending users notifications to email addresses provided by users to us when they register. All users of iVisitMD™ agree that their use of iVisitMD Website and services after notice constitute their acceptance of the Privacy Policy, as periodically amended. We encourage our users to periodically review this Privacy Policy to be informed of how we are collecting, using, and protecting their information. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and do not use the iVisitMD Website and exit the iVisitMD Website immediately.
WHAT INFORMATION DOES iVISTMD COLLECT AND USE?
When visitors browse iVisitMD Website without registering and do not interact with any service provided by us, visitors browse anonymously and no personally identifiable information is collected by iVIsitMD™. We do not collect information that may personally identify visitors unless they choose to provide it to us.
Registration
Access to some iVisitMD™ interactive tools and services is limited to registered users. If visitors decide to register with iVisitMD™, we may gather and use certain information about them, including information in the following categories: (a) identification data (e.g. name, address, email address, (b) electronic identification data (e.g. IP address, cookies), (c) banking and payment information (e.g. credit card information), (d) correspondence between users and iVisitMD™, if any, and (e) general information concerning symptoms, but not medical history. Visitors are required to submit personally identifiable information only if they make a decision to register with iVisitMD™, update an existing member profile or access certain functionality on the iVisitMD Website. Users are responsible for ensuring the accuracy of the information submitted to iVisitMD Website. Inaccurate information may affect user experience when using the iVisitMD Website and its services, as well as our ability to contact them, if necessary.
While the address data provided by users is used for geographic location services to identify medical facilities in close proximity, users have an option to use different addresses not associated with their accounts to refine their inquiries. This option is available for registered users only. Also, during the registration process and at various other times users are given the option of receiving recurring informational newsletters – such as a newsletter relating to a specific health condition – via email from iVisitMD™ and/or directly from third parties. At any time subsequent to signing up for email newsletters users can choose to opt out of receiving additional newsletters from iVisitMD™ or our participating physicians.
From time to time, iVisitMD™ may conduct online research surveys through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may ask users to enter certain personal information. The personal information users submit in a survey may be used by iVisitMD™ for research and measurement purposes including measuring the effectiveness of content, advertising or programs. When our market research surveys collect personal information, we will not knowingly accept participants who are under the age of eighteen (18). Market research surveys conducted by or on behalf of iVisitMD™ will contain a link to this Privacy Policy.
OUR DISCLOSURE OF YOUR PERSONAL INFORMATION
Except as provided below, iVisitMD™ will not sell, rent, trade or otherwise transfer any identifiable personal data, unless it is obligated to do so under applicable laws and regulations. This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to iVisitMD™ by email. If users want to keep content or business information, ideas, concepts or inventions private or proprietary, we urge them not to send such information in an email to iVisitMD™.
Please note that iVisitMD™ contractors sometimes have limited access to your information in the course of providing products or services to iVisitMD™. These contractors include vendors that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content for the operation and maintenance of the iVisitMD Website. We 3 contractually require that our operations and maintenance contractors: (i) protect the privacy of your information consistent with this Privacy Policy and (ii) not use or disclose your information for any purpose other than providing the limited service for iVisitMD™.
COLLECTION OF NON-PERSONALLY IDENTIFIABLE INFORMATION
When visitors do not register with or provide any personally identifiable information to iVisitMD™, certain non-personal information about use of the iVisitMD Website might be collected. “Non-Personal Information” means information that cannot be used to identify a particular individual or contact such individual.
Cookies and Web Beacons
iVisitMD™ collects non-personal information about visitors use of the iVisitMD Website through the use of cookies and web beacons. “Cookies” are small data files that are stored on the hard drive of the computer used to view a website. Every computer that accesses the iVisitMD Website is assigned a different cookie by iVisitMD™. “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from a user’s browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the site and the ID number of any cookies on the computer previously placed by that server.
iVisitMD™ collects non-personal information about visitors use of the iVisitMD Website through the use of cookies and web beacons. “Cookies” are small data files that are stored on the hard drive of the computer used to view a website. Every computer that accesses the iVisitMD Website is assigned a different cookie by iVisitMD™. “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from a user’s browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the site and the ID number of any cookies on the computer previously placed by that server.
Mobile Device Applications (“App”)
When you download and install one of our iVisitMD™ mobile applications onto your mobile device we assign a random number to your App installation. This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered user of the App. We use this random number in a manner similar to our use of cookies as described in this Privacy Policy. Unlike cookies, the random number is assigned to your installation of the App itself and not a browser, because the App does not work through your browser. Therefore the random number cannot be removed through settings. If you do not want us to use the random number for the purposes for which we use cookies, please do not use the Mobile Device App, and please use your mobile device browser to access the iVisitMD Website or our mobile optimized sites. We do not obtain any information about your mobile device, other than the brand, make and model and type of operating software your
When you download and install one of our iVisitMD™ mobile applications onto your mobile device we assign a random number to your App installation. This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered user of the App. We use this random number in a manner similar to our use of cookies as described in this Privacy Policy. Unlike cookies, the random number is assigned to your installation of the App itself and not a browser, because the App does not work through your browser. Therefore the random number cannot be removed through settings. If you do not want us to use the random number for the purposes for which we use cookies, please do not use the Mobile Device App, and please use your mobile device browser to access the iVisitMD Website or our mobile optimized sites. We do not obtain any information about your mobile device, other than the brand, make and model and type of operating software your
NON-PERSONAL INFORMATION COLLECTED BY THIRD PARTIES
We work with third parties to display advertising that reflects the interests and preferences of our user community. Sponsors or advertisers on the iVisitMD Website may use their own Cookies, Web Beacons or other online tracking technologies in the banner advertisements served on the iVisitMD Website and in emails, special promotions or newsletters. Their advertisements may be displayed on the iVisitMD Website or on other sites that you visit after you visit the iVisitMD Website. Some advertisers use companies other than iVisitMD™ to serve their ads and to monitor users' responses to ads, and these companies ("Ad Servers") may also collect non-personal information through the use of Cookies or Web Beacons on the iVisitMD Website. We do not control how other companies use Cookies or Web Beacons or how they manage the non-personal information they gather through the use of these technologies. However, please be assured that we do require sponsors, advertisers and Ad Servers who collect cookie or web beacon information through the iVisitMD Website to agree that they will not collect any personal information from the iVisitMD Website without our users consent. They have promised us they will not link any non-personal information collected by them on the iVisitMD Website to personal information they or others collect in other ways or from other sites except as may be described in connection with a particular program.
Also, certain services and advertisements offered through the iVisitMD Website may be served on and or contain links to websites hosted and operated by companies other than iVisitMD™ ("Third Party Websites"). iVisitMD™ does not disclose any personal information to these Third Party Websites, but users should be aware that any information they disclose to such other websites, once accessed, is not subject to our Privacy Policy. iVisitMD™ does not endorse and is not responsible for the privacy practices of these Third Party Websites. Users should always review privacy policies posted on other websites to understand how such Third Party Websites collect and use personal information.
WHAT CHOICES DO I HAVE?
Updating/Removing Your Personal Information
If visitors do not want their personal information used by iVisitMD™, as provided in this Privacy Policy, they should not register as a member or for any specific tool or application that collects 5 personal information. Registered users can correct, update or review personal information that was previously provided by going back to their account, logging-in and making the desired change. Users may also update their personal information by contacting us using the contact information listed below.
If registered users desire to delete personal information they provided to us from our systems, they should contact us using the contact information listed below. Upon request, we will delete personal information from our active databases and, where feasible, from our back-up media. Users should be aware that sometimes it is not technologically possible to remove each and every record of the information provided to the iVisitMD Website from our servers.
Rejecting Cookies
Users may choose to reject Cookies through the settings in their browsers. However, when Cookies are rejected, certain functions and conveniences of iVisitMD Website may not work properly. While users do not have to accept our Cookies in order to productively use the iVisitMD Website, it is important to note that in order to use the opt-out services described below, users should not reject all Cookies because these opt-out procedures work by placing Cookies on your browser that enable these opt-out procedures to function. The “opt-out Cookies” are placed, for example, in order to help prevent the placement of Cookies used for the targeting of advertising.
We work with third party ad networks to display advertising on our Sites. Our ad network vendors use technologies to collect non-personally identifiable information about your activities on our Website to provide you cookie-based targeted advertising based upon your browsing activity and your interests.
HOW DO WE SECURE AND RETAIN YOUR INFORMATION?
The security of your personal information is important to us. iVisitMD™ takes all reasonable steps to protect the security of your personal information.
During the process of registration with iVisitMD™, a unique code is the identifier generated for each user registration. The personal information, such first and last name, age, gender and address entered by a registering user is never used in any communications and the user is being identified by code only. While by using the Acute Symptoms Check feature users consent to supply iVisitMD™ with limited information relevant to the symptoms they are experiencing, such information is shared with medical facilities and/or professionals only in an encrypted and de-identified format.
We keep user information on a secured server behind a firewall. When users enter personal information, we use encryption technology, such as Secure Sockets Layer (SSL), to protect such information during data transport. DESPITE IVISITMD'S EFFORTS TO PROTECT PERSONAL 6 INFORMATION, WE CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION TRANSMITTED TO US, AND USERS DO SO AT THEIR OWN RISK. ELECTRONIC TRANSMISSIONS VIA THE INTERNET ARE NOT NECESSARILY SECURE FROM INTERCEPTION, AND SO WE CANNOT ABSOLUTELY GUARANTEE THE SECURITY OR CONFIDENTIALITY OF SUCH TRANSMISSIONS. THERE IS ALWAYS SOME RISK THAT AN UNAUTHORIZED THIRD PARTY MAY FIND A WAY AROUND OUR SECURITY SYSTEMS OR THAT TRANSMISSIONS OF YOUR INFORMATION OVER THE INTERNET MAY BE INTERCEPTED.
California Online Privacy Protection Act Compliance
While the majority of services referred to on iVisitMD Website are in the New York City metropolitan area, since the Website will be accessible nationwide, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the “Edit Profile” page.
Children
We are committed to protecting the privacy of children. The iVisitMD Website is not designed or intended to attract children under the age of 13. The iVisitMD Website does not collect personal information from any person we actually know is under the age of 13. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through iVisitMD Health Manager for the minor.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Contacting iVisitMD About Your Personal Information or Privacy
Please send us an email by using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you. You can also contact iVisitMD™ Privacy Office at customerservice@iVisitMD.com
This online Privacy Policy explains what information we collect about you and about your use of iVisitMD.com and its services. iVisitMD™ maintains safeguards to store and secure information we have about our website visitors. These safeguards may be physical, electronic or procedural. We urge you to read this Privacy Policy carefully.
In addition our Privacy Policy, users of iVisitMD.com should consult iVisitMD.com’s Terms of Use. This Privacy Policy applies to iVisitMD.com and its website that is intended for use by consumers (non-professionals) for non-commercial personal, family or household purposes, including iVisitMD.com and the mobile optimized versions of this site (we refer to these collectively as the "iVisitMD™ Website"). Please note that references to "iVisitMD™" mean iVisitMD™, Inc. Any and all information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the iVisitMD™ Website.
Please exit the iVisitMD™ Website immediately if you do not agree to the terms of this Privacy Policy.
INFORMATION COLLECTED ABOUT YOU
Personal Information
When you browse iVisitMD™ Website without registering and do not interact with any online service, you browse anonymously. Personally identifiable information, such as your name, address, phone number and email address is not collected as you browse. We do not collect information that would personally identify you unless you choose to provide it. For example, if you register or update an existing member profile with iVisitMD™ Website or access certain functionality on the iVisitMD™ Website, you may be required to submit such personally identifiable Information. In this context, “Personal Information” means information that can identify you, such as your name, address, telephone number and email address. Additionally, some of our interactive tools/services may request you to submit health information, which would also be considered personal information. You are responsible for ensuring the accuracy of the personal information that you submit to iVisitMD™ Website. Please be advised that inaccurate information may affect your experience when using the iVisitMD™ Website and tools and our ability to contact you, if necessary.
Registration
Access to some iVisitMD™ interactive tools/services may be limited to registered users. Some of our tools do not retain your personal information while others store your personal information in accordance with this Privacy Policy and the authorization you provide at the time you submit personal information in order to use the tool.
Newsletters & Emails to You
At registration and at various times as you use the iVisitMD™ Website, you will be given the option of providing us with personal information in order to receive recurring informational newsletters – such as a newsletter relating to a specific health condition – via email from iVisitMD™ and/or directly from third parties. When you sign up for our email newsletters or at any time, you can choose to opt out of receiving additional newsletters from iVisitMD™ or our participating physicians.
Market Research
From time to time, iVisitMD™ may conduct online research surveys through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may ask you to enter certain personal information. The personal information you submit in a survey may be used by iVisitMD™ for research and measurement purposes, as described below, including measuring the effectiveness of content, advertising or programs. When our market research surveys collect personal information we will not knowingly accept participants who are under the age of eighteen (18). Market research surveys conducted by or on behalf of iVisitMD™ will contain a link to this Privacy Policy.
Emails You Send to iVisitMD™
This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to iVisitMD™ by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to iVisitMD™.
Non-Personal Information
Even if you do not register with or provide any personal information to iVisitMD™, we collect non-personal information about your use of the iVisitMD™ Website. “Non-Personal Information” means information that we cannot use to identify or contact you. We may also acquire non- personal information about our users from external sources. While you may use some of the functionality of iVisitMD™ without registration, many of the specific tools and services on the iVisitMD™ Website require that you register with iVisitMD™.
Cookies and Web Beacons
We collect non-personal information about your use of the iVisitMD™ Website and your use of other websites through the use of cookies and web beacons. “Cookies” are small data files that are stored on the hard drive of the computer you use to view a website. Every computer that accesses the iVisitMD™ Websites is assigned a different cookie by iVisitMD™. "Web Beacons" are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the site and the ID number of any cookies on your computer previously placed by that server.
Third parties under contract with iVisitMD™ may use cookies or web beacons to collect non- personal information about your usage of the iVisitMD™ Website. These third party advertising service providers may use this information, on our behalf, to help iVisitMD™ deliver advertising on the iVisitMD™ Website as well as on other sites on the Internet based on your browsing activity on our sites. iVisitMD™ may further tailor the advertising on these third party sites based on additional non-personal information to the extent known by iVisitMD™ or these third parties.
Mobile Device Applications (“Apps”)
When you download and install one of our iVisitMD™ mobile applications onto your mobile device we assign a random number to your App installation. This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered user of the App. We use this random number in a manner similar to our use of cookies as described in this Privacy Policy. Unlike cookies, the random number is assigned to your installation of the App itself and not a browser, because the App does not work through your browser. Therefore the random number cannot be removed through settings. If you do not want us to use the random number for the purposes for which we use cookies, please do not use the Mobile Device App, and please use your mobile device browser to access the iVisitMD™ Website or our mobile optimized sites. We do not obtain any information about your mobile device, other than the brand, make and model and type of operating software your device uses. Please note that certain iVisitMD™ Mobile Apps require registration either to use the App or to use certain functionality in the App.
iVisitMD™ Website asks for your consent (via an opt-in) before using information from pin- pointing technology like GPS or cell tower information. You can withdraw your consent (opt-out) for the use of "location" by iVisitMD™ at any time by changing your location services in the "Settings" function on your mobile device. We use location services on our Website to provide you content based upon your location, local search results, and local offers.
Non-Personal Information Collected by Third Parties Not Acting on IVisit MD’s Behalf
We work with third parties to display advertising that reflects the interests and preferences of our user community. Sponsors or advertisers on the iVisitMD™ Website may use their own Cookies, Web Beacons or other online tracking technologies in the banner advertisements served on the iVisitMD™ Website and in emails, special promotions or newsletters we send you. Their advertisements may be displayed on the iVisitMD™ Website or on other sites that you visit after you visit the iVisitMD™ Website. Some advertisers use companies other than iVisitMD™ to serve their ads and to monitor users' responses to ads, and these companies ("Ad Servers") may also collect non-personal information through the use of Cookies or Web Beacons on the iVisitMD™ Website. We do not control how third parties use Cookies or Web Beacons or how they manage the non-personal information they gather through the use of these technologies on the iVisitMD™ Website. However, we do require sponsors, advertisers and Ad Servers who collect cookie or web beacon information through the iVisitMD™ Website to agree that they will not collect any personal information from the iVisitMD™ Website without your consent. They have promised us they will not link any non-personal information collected by them on the iVisitMD™ Website to personal information they or others collect in other ways or from other sites except as may be described in connection with a particular program.
WHAT CHOICES DO I HAVE?
Updating/Removing Your Personal Information
If you do not want your personal information used by iVisitMD™ as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects personal information. You can correct, update or review personal information you have previously submitted by going back to the specific tool or application, logging-in and making the desired change. You can also update any personal information you have submitted by contacting us using the contact information listed below.
If you have registered and desire to delete any your personal information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your personal information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the iVisitMD™ Website from our servers.
Cookies
Cookies are small amounts of information stored in files within your computer's browser. Websites can access only the cookies that they have stored on your computer. iVisitMD™ uses cookies for the following purposes:
To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting the website. For example, we may save your login information so you don't have to sign in every time you visit the site;
To help us customize the content and advertisements you see when you visit our website;
To help measure and research the effectiveness of our interactive online content, features, advertisements, and other communications; and
To track website analytics and use, and to improve website services.
You may choose to reject Cookies through the settings in your browser. However, if you reject our Cookies, certain functions and conveniences of our website may not work properly but you do not have to accept our Cookies in order to productively use the iVisitMD™ Website. It is important to note that in order to use the opt-out services described below, you must not reject all Cookies because these opt-out procedures work by placing Cookies on your browser that enable these opt-out procedures to function. The “opt-out Cookies” are placed, for example, in order to help prevent the placement of Cookies used for the targeting of advertising.
We work with third party ad networks to display advertising on our Sites. Our ad network vendors use technologies to collect non-personally identifiable information about your activities on our Website to provide you cookie-based targeted advertising based upon your browsing activity and your interests.
How Information Collected About You Is Used
Information collected by iVisitMD™ about you is used by iVisitMD™ to: administer your account,
provide you with access to particular tools and services,
respond to your inquiries you send to us and to send you administrative communications about the iVisitMD™ Website or services,
obtain your feedback about the iVisitMD™ Website or our offerings,
statistically analyze user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened,
provide you with more relevant content or advertising both on the iVisitMD™ Website or on other websites that you visit after you leave the iVisitMD™ Website; and
conduct research and measurement activities, including those described below.
iVisitMD™ may combine personal and non-personal information collected by iVisitMD™ about you, and may combine this information with information from external sources. During registration or at any time, you have the option of choosing whether or not you wish to receive emails pertaining to your health interests, including news, announcements, reminders and opportunities. We also use cookies in order to enable us to conduct surveys for our own use and on behalf of our advertisers. These cookies are used to determine whether you have seen certain content or advertising so that we may request your opinions. We may also use cookies to authenticate respondents or to help you pick up where you left off in a survey. If you have cookies disabled you may not be able to participate in some surveys.
Research and Measurement Activities
Information that iVisitMD™ Website collects about you may be combined with other information available to iVisitMD™ through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the iVisitMD™ Website, to our current or prospective advertisers and other business partners. We do not sell or share any Personal Information with any third parties, except contractors performing services on our behalf who agree not to use this information received from us for any purpose other than performing services on our behalf.
With Whom Do We Share Your Information?
iVisitMD™ will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. Except for authorized law enforcement investigations or other valid legal processes, we will not share any personally identifiable information we receive from you with any parties outside of iVisitMD™ Website. In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, iVisitMD™ reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”
Disclosures to iVisitMD™ Operations and Maintenance Contractor
iVisitMD™ contractors sometimes have limited access to your personal and non-personal information in the course of providing products or services to iVisitMD™. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content for the operation and maintenance of the iVisitMD™ Website. We contractually require that our operations and maintenance contractors: (i) protect the privacy of your personal and non-personal information consistent with this Privacy Policy and (ii) not use or disclose your personal or non-personal Information for any purpose other than providing the limited service or function for iVisitMD™.
Disclosures to Third Party Websites
Certain content, services and advertisements offered to you through the iVisitMD™ Website are served on, or contain links to websites hosted and operated by a company other than iVisitMD™ ("Third Party Websites"). iVisitMD™ does not disclose your personal information to these Third Party Websites without your consent, but you should be aware that any information you disclose to the other websites once you access these other websites is not subject to our Privacy Policy. iVisitMD™ does not endorse and is not responsible for the privacy practices of these Third Party Websites. You should review the privacy policy posted on the other websites to understand how such Third Party Websites collect and use your personal information. iVisitMD™ makes an effort to make it obvious to you when you leave our website and enter a Third Party Website, either by requiring you to click on a link or by notifying you on the site before you visit the third party site. In addition, if you see a phrase such as "Powered by" or "in association with" followed by the name of a company other than iVisitMD™, then you are on a website hosted by a company other than iVisitMD™.
How Do We Secure and Retain Your Information?
The security of your personal information is important to us. iVisitMD™ takes all reasonable steps to protect the security of your personal information. We keep your information on a secured server behind a firewall. When you enter personal information, we use encryption technology, such as Secure Sockets Layer (SSL), to protect such information during data transport. DESPITE IVISITMD'S EFFORTS TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US, AND YOU DO SO AT YOUR OWN RISK. PLEASE BE ADVISED THAT ELECTRONIC TRANSMISSIONS VIA THE INTERNET ARE NOT NECESSARILY SECURE FROM INTERCEPTION, AND SO WE CANNOT ABSOLUTELY GUARANTEE THE SECURITY OR CONFIDENTIALITY OF SUCH TRANSMISSIONS. THERE IS ALWAYS SOME RISK THAT AN UNAUTHORIZED THIRD PARTY MAY FIND A WAY AROUND OUR SECURITY SYSTEMS OR THAT TRANSMISSIONS OF YOUR INFORMATION OVER THE INTERNET MAY BE INTERCEPTED. We will retain your personal information as long as your account is active or needed to provide you services. At any time you can remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to iVisitMD™ from our servers. iVisitMD™ tools that collect and store personal information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
California Online Privacy Protection Act Compliance 7
 While the majority of services referred to on iVisitMD™ Website are in the New York City metropolitan area, since the Website will be accessible nationwide, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the “Edit Profile” page.
Children
We are committed to protecting the privacy of children. The iVisitMD™ Website is not designed or intended to attract children under the age of 13. The iVisitMD™ Website does not collect personal information from any person we actually know is under the age of 13. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through iVisitMD™ Health Manager for the minor.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Contacting iVisitMD™ About Your Personal Information or Privacy
Please send us an email by using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you. You can also contact iVisitMD™'s Privacy Office at customerservice@iVisitMD.com